Shipping & Return Policy

AT MOUNT ZION PHARMACY WE PROVIDE 100% SECURED DELIVERY AT YOUR  DOOR STEPS 

SHIPPING & RETURNS

At mount zion pharmacy   . We are top best supplier of pills  online. we offer great delivery discounts with orders above $500 . Some people find the smell offensive but it will be compensated by its pleasant Trip. the smell once brushed will linger and stay in the room for quite a long period

SHIPPING

We have noticed customers always face problems with the delivery part of the business, Mount zion pharmacy  Online is giving 100% guarantee of prompt and safe delivery for your order to your address provided. We use USPS, UPS, FedEx , GPA to ship your order extremely discreet, in plain brown boxes, vacuum sealed , very tight and no smell of content. Our main aim of packaging discreetly is to assure safety for our customers.

We ship through out the United States, Canada, UK, Australia, Europe, Asia and some parts of Africa.

Shipping within USA will be done a day after the order has been received and payment confirmed either overnight or during the day and may take 1days on transit if you chose fast delivery or 2 days if you chose normal delivery . Customers will be informed on that.

Oversea shipping will take 2 to 5 business days depending on your location after payment confirmation .

Bulk order will be shipped in different boxes to avoid big package which attracts check point eyes. Package type will change constantly to achieve shipping success. Order cancellation will not be allowed after payment confirmation . You will be required to placed a new order if any change of mind.

A tracking number will be provided to all customers to track and trace their package on delivery .

RETURNS POLICY

If you are not satisfied with your product we offer a 100% money back guarantee. You can return your item within 15 day’s for a full refund, if you’ve tasted it and don’t like the quality. The item should be slightly touched. If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with the delivery company in charge .If a trace is filed, They will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a reshipment package free of charge but you will take care of the shipping fees We do not offer postage refunds if your order arrives late due to any postal issue.

SECURITY

We implement a variety of security measures to maintain the safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

We do not use cookies. And we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

WRONG ITEM RECEIVED

If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. If you require a refund then you must inform us immediately and not open any of the packages themselves. We will then ask you to return the goods, and upon arrival at our office we will refund you via your original payment meth

ITEMS FAULTY ON ARRIVAL

If your items turn out to be faulty on arrival then we also ask that you let us know immediately via our Contact us form, or email. Items should be returned in their original packaging with any accompanying documentation or accessories. If we can verify the fault at our end then we will issue a replacement to be sent out the very same day. We can also issue a full refund if you wish and your payment will be returned via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for the return transit costs.

ITEMS DAMAGED IN TRANSIT

If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessories and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment

IF YOU CHANGE YOUR MIND

If you have simply changed your mind about any item you have ordered and want to return it to us, then in line with the Distance Selling Regulations you can as long as you return it to us or inform us within the first 7 days of your purchase or receipt of the goods. The products must not be opened, used or tested and they must be returned in the exact same form as which they were received by yourself / posted by us. Again, once we have received the product back to us we will issue a full refund for you via your original payment method.

OPEN PACKAGES ON ARRIVAL

If your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer. Please note that the above returns policy does have some limitations and especially with Stimulants and salts due to the sensitive nature of the product, when it is been opened at all we can not accept any return.